Protect What Matters Most
Professional security camera installation, troubleshooting, and subscription support for your complete peace of mind.
Our Services
Complete security camera solutions tailored to your needs
Installation Services
Professional installation of Arlo security cameras with optimal placement and configuration. Same-day service available in most areas.
- • Indoor & outdoor camera setup
- • WiFi network optimization
- • Mobile app configuration
- • 1-year installation warranty
Troubleshooting
Expert diagnostics and repair for common Arlo camera issues. Get your security system back online quickly.
- • Connection problems
- • Video quality issues
- • Motion detection problems
- • Battery/charging issues
Subscription Support
Manage your Arlo Secure plans and resolve billing issues. Ensure you get the most from your subscription.
- • Plan upgrades/downgrades
- • Billing assistance
- • Feature activation
- • Cloud storage optimization
Emergency Support
24/7 priority support for critical security issues. Get expert help when you need it most.
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Maintenance Plans
Keep your security system running perfectly with regular maintenance and updates.
Learn MoreLatest Arlo Security Cameras
Discover the newest models with advanced features for complete home protection
Arlo Pro 4
2K HDR security camera with color night vision and wire-free design
Arlo Ultra 2
4K security camera with enhanced night vision and 180° field of view
Arlo Essential
1080p HD camera with integrated spotlight and two-way audio
Arlo Video Doorbell
HD video doorbell with motion detection and visitor messaging
Arlo Pro 3 Floodlight
Wire-free floodlight camera with 2K video and color night vision
Arlo Go 2
LTE/WiFi security camera for locations without internet access
Setup Guides
Quick-start instructions and pro tips to get your Arlo cameras up and running in minutes.
1. Unbox & Position
- Place camera 6-8 ft high for best field of view
- Ensure Wi-Fi signal strength ≥ 2 bars
- Keep 10 ft from router during pairing
2. Sync & Connect
- Press sync button for 2 seconds
- Wait for blue LED blink pattern
- Follow in-app voice prompts
3. Fine-Tune Settings
- Set activity zones to reduce alerts
- Enable night vision auto-switch
- Test motion sensitivity at dusk
4. Mount Securely
- Use included screws for outdoor mounts
- Tilt 15° downward for optimal detection
- Check level with built-in alignment guide
5. Power Management
- Charge battery to 100% before first use
- Enable low-power mode for 6-month life
- Set recording length to 10-15 seconds
6. Share Access
- Invite family via email in settings
- Grant viewer or admin permissions
- Set up geofencing for auto-arm/disarm
Troubleshooting Made Easy
Get quick solutions for your Arlo security camera issues with our step-by-step guides
Setup & Installation
Common setup issues and quick fixes
- Camera won't sync with base station
- Wi-Fi connection problems
- App setup guide
Network Connectivity
Fix connection issues fast
- Signal strength optimization
- Router compatibility issues
- Reconnection procedures
Subscription & Plans
Manage your Arlo Secure plans
- Billing and payment issues
- Plan activation problems
- Account management
Video Quality Issues
Improve your camera footage
- Blurry or pixelated video
- Night vision problems
- Camera settings optimization
Motion Detection
Fine-tune motion alerts
- False alerts reduction
- Alert notification setup
- Activity zones configuration
Storage & Recording
Solve recording problems
- Cloud storage issues
- Local storage setup
- Video download problems
Need More Help?
Can't find what you're looking for? Our support team is ready to assist you
Subscription Support
Get instant help with your Arlo Secure plans and resolve subscription issues fast
US & Canada Support
Dedicated support for North American customers
- • 24/7 phone support
- • Live chat available
- • Email assistance
Europe Support
Multi-language support across European regions
- • Local language support
- • Regional billing help
- • VAT assistance
Asia Pacific Support
Timezone-friendly support for APAC customers
- • Local business hours
- • Currency conversion help
- • Regional plan guidance
Plan Activation Issues
Can't activate your plan?
Try these quick fixes:
- • Clear browser cache
- • Check payment method
- • Verify account email
Billing & Payment
Payment problems?
Resolve billing issues:
- • Update payment method
- • Check card expiry
- • Contact bank for blocks
Instant Plan Management
Upgrade, downgrade, or cancel your subscription in seconds
Regional Support Contacts
US & Canada
1-800-549-6801
United Kingdom
0800-279-7111
Germany
0800-181-8010
Australia
1800-549-680
Trusted by Millions
Real experiences from customers who chose Arlo security
Sarah Johnson
California, USA
"Installation was seamless. The Arlo Pro 4 cameras give me complete peace of mind. Setup took 15 minutes!"
Marcus Weber
Munich, Germany
"Outstanding support team helped resolve my subscription issue within minutes. Highly recommend!"
Emily Chen
Singapore
"The troubleshooting guide saved me hours. Fixed my camera connectivity issue in 5 minutes!"
David Wilson
London, UK
"Professional installation service was worth every penny. Technician was knowledgeable and efficient."
Lisa Anderson
Sydney, Australia
"Night vision quality is exceptional. Caught package theft on camera with crystal clear footage."
Jean-Pierre Dubois
Paris, France
"Subscription upgrade process was seamless. Added more cameras instantly with no downtime."
4.8/5 Average Rating
Based on 50,000+ verified reviews worldwide
Contact
Get in touch with our security experts